Ijeoma Alenkhe

Customer Service & Administrative Support Specialist

Enugu, NG.

About

Experienced customer service and administrative support professional with data entry expertise and a 3MTT fellowship at Genesys Tech Hub. Proven skills in data management, organization, and maintaining high accuracy in fast-paced educational settings.

Work

Providence High School Enugu

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Data Entry / Administrative Assistant

Enugu, Enugu, Nigeria

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Summary

Supporting school administration through accurate data entry, customer-facing service, record management, and general clerical tasks to ensure operational efficiency.

Highlights

Maintained accurate student records with high level of attention to detail

Managed appointment scheduling and file documentation

Performed administrative support tasks to improve office workflows

National Technology Incubation Centre

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Laboratory Assistant

Enugu, Enugu, Nigeria

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Summary

Assisted in laboratory operations and provided general support within the incubation center.

Genesys Tech Hub

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3MTT Fellow – Student Trainee

Enugu, Enugu, Nigeria

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Summary

Participated in the 3 Million Technical Talent (3MTT) programme via Genesys Tech Hub, gaining practical exposure to data analysis and tech-driven administrative tasks.

Highlights

Engaged in project-based learning and real-world data analysis initiatives

Developed foundational technical skills in a structured internship environment

Education

Institute of Management and Technology, Enugu

North Sydney, New South Wales, Australia
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Associate Degree Business Administration (Associates)

Akanu Ibiam Federal Polytechnic, Unwana

Unwana, Ebonyi State, Nigeria
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Associate Degree Business-related studies (Associates)

Skills

Data Entry

data management, file management, high level of accuracy.

Administrative Support

appointment scheduling, calendars, organization skills.

Customer Service

active listening, oral communication, confidentiality.

Technology Tools

Microsoft Excel, online data entry, tech savvy.

Soft Skills

attention to detail, time management, teamwork, communication skill.